ConsumerHelp

Frequently asked questions.

If your question is not listed, use the contact page or mention it in the query description while booking.

What details do I need to book?

Name, residence, 10-digit mobile number, email, a short description of the query, a date, and an available time.

Why are some time slots greyed out?

Those slots are already taken or reserved for that date. Choose another time or another date.

Is the payment live?

Yes. Pay ₹1 through Razorpay (UPI, card, or net banking). The slot is saved only after the payment signature is verified.

Can I get a refund?

In case of refund please write us to help@consumerassist.net along with booking / Reference id, Email. Your refund will be processed in 2 to 4 working days.

Do you take court cases?

The consultation covers advice and next steps. Court appearance is a separate mandate if both sides agree later.